AMC means Annual Maintenance Contract. It's when service companies ask their clients to pay a certain amount of money for taking care of a product for a set time and specific services. An AMC is an agreement where the client pays the vendor to keep the products in good shape. AMC Management Software is a special computer program that helps manage all these service contracts easily.

This software helps a company keep track of, plan, and handle service agreements. It makes important tasks like renewing contracts, scheduling services, sending bills, and keeping track of items much easier. In simple words, it helps manage everything about the contracts, which means fewer mistakes and better work. You can easily find details about agreements that need to be renewed with just a few clicks on the same online platform.

This software helps you keep track of yearly maintenance agreements, regular check-ups, business promotion calls, product delivery calls, and service calls for any products that have warranties and need regular care. It makes it easier to provide good service, makes customers happier, and helps manage resources for success in the future. The software has a dashboard that shows important information about all the maintenance agreements that are coming up.

Why companies need AMC management software?

AMC Maintenance software is a tool that helps keep track of all the things that need to be done for Annual Maintenance Contracts and service requests. This software is really useful for small and medium-sized businesses because it helps them handle their maintenance contracts, regular check-ups, and any problems with their products that might need fixing. It also gives important reports and information about how well things are working and what maintenance has been done, so businesses can make smart choices based on this data.

With AMC management Software, you can easily keep an eye on AMC devices, check how well contracts are doing, and make service work better with a smart and connected system. It helps you plan and sends reminders for maintenance tasks, so your equipment gets serviced on time. The software lets you see service requests and who is helping out in real-time, which means quicker help for everyone. It can also work with other systems like ERP and CRM, and it helps you keep track of spare parts.

Loyalwings has the best AMC management software in India that helps you manage all your customer, company, contract, product, and complaint information in one place.

Benefits of Loyal wings ERP AMC management software

Loyalwings is a popular company that makes special software to help manage AMC, which can boost sales and money for businesses. Here are some benefits of Loyalwings software:

Absolute Control

With Loyalwings software, you can have complete control over how employees work because it automates everything perfectly.

24X7 Availability

You can use it anytime and anywhere, so you can make changes or do tasks whenever you need to.

Personalized Services

It helps you create special services just for employees, managers, and business owners.

Real Time Information

The software keeps all the important information fresh and available all the time.

Inventory Control

Keep a close eye on your stock by knowing exactly how many services and products you have. This helps you stay organized and in control.

Command & Communication

Our software helps you easily manage and talk to everyone in your organization, making it much better at what it does.

With just one click on your keyboard, you can find any customer and their AMC details using this software. You can also create great relations with your customers by giving them excellent service with Loyal wings software.

Features of AMC management software we providing

Loyalwings AMC management software has some innovative features that can help businesses sell more and work better.

Service Request Handling

It helps organize and quickly respond to requests from customers.

Inventory Management

You can keep track of spare parts and make sure you have what you need.

Billing and Invoicing

It makes sending bills and invoices easier, so there are fewer mistakes.

Asset Management

You can see all the details about your systems and their warranties.

Maintenance Scheduling

It automatically sets up times for regular check-ups and maintenance.

Remote Monitoring and Management (RMM)

It keeps an eye on things and sends alerts if something needs fixing.

Patch Management

It automatically installs updates and security fixes.

Hardware Diagnostics and Troubleshooting

It provides tools to help find and fix hardware problems easily.

Service History Tracking

This means having a complete list of all the times things were fixed or checked

Vendor Management

This helps to talk easily with the people who provide the tools and parts we need.

Reporting and Analytics

You can make special reports to see how well things are working and how much money is being spent on fixing things.

Integration with Help Desk Systems

This makes it easy to connect maintenance work with helping users when they have problems.

Contract Reminders

You get alerts to remember when contracts need to be renewed so that services keep running smoothly.

User Self-Service Portal

Users can go online to tell us about problems and see how their requests are doing all by themselves.

Mobile Accessibility

Technicians can use their phones to update service information, check contracts, and make their work easier while they are out in the field.

Document Management

All important papers about service contracts, like reports and bills, are kept in one place so they are easy to find.

All these helpful features aid businesses take care of service contracts, make sure services are done well, and keep good relationships with their clients.

Industries we are serving

Loyalwings is great at helping all kinds of companies, whether you are small, medium, or big. We have special software for different types of businesses:

HVAC

Our AMC Management Software is super helpful for the HVAC industry. It makes it easy to keep track of maintenance contracts and helps everything run smoothly. This tool saves time and makes sure that all maintenance work gets done when it should.

Telecom

With our AMC Maintenance software, telecom companies can easily meet their customers' needs, answer questions quickly, and build strong relationships with them.

CCTV and Security System

Using Loyalwings ERP, your company can easily make sure that your clients' alarm systems, security cameras, and other safety equipment are working perfectly.

Audio and Video

Our AMC Maintenance software is great for companies that sell and fix audio and video gadgets like conference tools, projectors, cameras, and screens.

IT and Technology

With strong tools for managing stock, buying, fulfilling orders, and keeping track of inventory, our AMC Maintenance software helps you keep a close eye on every item you have.

Healthcare

Hospitals and clinics need lots of different machines to take care of patients. That’s why the AMC Maintenance software is super important for keeping everything running smoothly and using resources wisely.

Power Equipment

The AMC Maintenance software can help you take care of your power tools, like generators, whether you’re selling, renting, or running an AMC business.

Customer story

“Keeping track of AMCs by hand was really hard until we started using Loyalwings. This special software makes sure we don’t forget any contracts, and it sends reminders and keeps notes for us. Now, our team can spend less time doing paperwork and more time helping our customers, which makes everything run smoother. The easy-to-use dashboard shows us important information right away, helping us improve our services and earn more money.”

Types of AMC management software

There are two main kinds of AMC software: Comprehensive AMC and Non-Comprehensive AMC.

Comprehensive AMC covers everything you need for maintenance and support. It’s great for companies that want to feel safe and not worry about surprise costs. This type includes things like regular check-ups, help from workers, and emergency services.

Non-Comprehensive AMC only focuses on certain services. It’s good for businesses that have a strong team to take care of maintenance themselves. This type includes fixing problems and paying for the workers’ help.

How we work

Loyalwings AMC management software helps make things easier for businesses by organizing how they create contracts, plan schedules, and keep track of maintenance tasks. This means that equipment gets serviced on time! The software sends out reminders for when maintenance is due, helps manage service requests, keeps track of which technician is doing what, and saves records of all the services done. It can also create reports and show real-time information, which helps businesses see how well their contracts are doing and manage their equipment better.

With all its helpful features, this software makes it simple for businesses to handle service contracts, improve how they deliver services, and build strong relationships with their clients. AMC Management Software is a complete tool that makes managing annual maintenance contracts easier, ensuring everything runs smoothly, is clear, and keeps customers happy.

Process of start using AMC management software

Account Setup

Make user accounts with specific roles and permissions. Enter information about the company and customers into the system.

Contract Management

Set the rules for AMC contracts, like how long they last, how much they cost, and what services are included. Upload contract papers and create reminders for when they need to be renewed.

Service Scheduling

Plan regular maintenance for AMCs. Assign technicians to the jobs and set up automatic reminders for upcoming services.

Complaint Management

Record service requests and complaints quickly. Keep track of the status of issues from when they start until they are fixed.

Product and Inventory Tracking Record

Keep a record of product details connected to AMCs. Watch over the inventory for parts and supplies.

Alerts and Notifications

Set up automatic reminders for AMC renewals and service visits. Let technicians and customers know about scheduled activities.

Performance Tracking

Create reports about AMC status, service performance, and costs. Look at how profitable things are and how resources are used.

Renewal and Payment Management

Monitor contracts is about to expire and send out renewal notices. Handle AMC payments and invoices smoothly.

Customer feedback

“Loyalwings AMC management software changed how we work for the better! Before, our old system had lots of problems and was hard to use. Choosing Loyalwings was a great choice because now we can handle contracts easily, keep track of renewals, and help our customers better. It’s super reliable and simple, and it has really helped our business grow.”
“When we first started using ERP, we were a bit unsure. But Loyalwings AMC management software made everything easy! Its friendly design and helpful features made our work smoother, cut down on mistakes, and made us faster. It’s dependable and works well, and it has been really important for helping our business grow without any problems.

What is the difference between Standard AMC software and Loyalwings AMC management software?

Our AMC service management software helps small and medium businesses take care of important tasks like:

Also Loyalwings AMC software makes it easy to set service hours, manage field workers, keep an eye on assets, and make sure renewals happen on time.

Frequently asked questions

What is AMC Software?

AMC Maintenance software is a special tool that helps companies keep track of their maintenance contracts. It makes it easier to plan when to fix things, check on equipment, and make sure everything is working well. This software helps prevent problems by making sure things are fixed on time, which means less waiting and better performance. It also shows important information about contracts, who is working on what, and the history of services done.

Why is AMC important in different industries?

AMC Maintenance software is really important for many types of businesses because it helps them take care of their equipment regularly. This means fewer surprises when things break down and less money spent on big repairs. It helps machines last longer, work better, and not stop working when they shouldn’t, which is super important in places like factories, hospitals, and tech companies. Additionally, it helps businesses follow safety rules, so everything runs smoothly.

What can Loyalwings AMC management software do?

Loyalwings AMC management software has lots of great features. It makes managing contracts and warranties much easier. Field managers can quickly set up jobs and tell technicians what to do. It also sends reminders and alerts when it’s time for services, so nothing gets missed.

How can AMC management software help my business?

Our AMC service management software lets you easily update information about warranties and service needs. You can also plan jobs and assign them to technicians quickly.

Can Loyalwings AMC software reminds me about AMC renewals?

Yes, our AMC maintenance software can send you automatic reminders and alerts for AMC renewals, making sure everything run smoothly without any issues.

Does Loyalwings AMC management software work on mobile devices?

Yes, you can use Loyalwings AMC management software on your mobile phone or tablet with our special app, so you can manage your business wherever you are!

Can I change Loyalwings AMC management software to fit my business?

Of course! Loyalwings AMC management software is designed to be flexible, so you can customize it to match what your business needs.

How long does it take to set up Loyalwings AMC management software?

The time it takes to set up can change based on how complicated your business is. Our team will help you every step of the way to make sure everything goes smoothly and quickly.

What kind of help does Loyalwings provide?

We offer lots of help, like online guides, videos, and a friendly support team you can reach by email, phone, or live chat.

Do you give training for new users?

Yes, we have training sessions for new users so they can learn how to use Loyalwings AMC management software easily and feel confident.

How does Loyalwings keep my information safe?

We use many ways to keep your information safe, like special codes to hide it, rules about who can see it, and strong computers to store it. We also check our security regularly and make updates to keep everything super safe.

How much does Loyalwings AMC management software cost?

We have different plans that you can subscribe to, depending on how big your business is and what you need. You can talk to our sales team to get a special price just for you.

Are there any extra costs?

Most features are included in the subscription, but some special tools or changes might cost a little more. We will explain everything during our chat.

What other tools can Loyalwings software work with?

Loyalwings AMC management software can connect with popular tools like WhatsApp, email services, IndiaMART, Trade India, and other helpful apps to make it even better.

Can Loyalwings AMC management software work with other programs?

Yes, Loyalwings AMC management software can connect with many other programs using special links called APIs, which helps everything work together smoothly.

Advantages of using Loyalwings AMC management software

Easy Customer Management

Our software makes it easy to take care of your customers. It does a lot of the work for you, so you won’t forget anything important. This helps your company feel sure that customers are being treated well.

Manage Product's AMC

You can easily manage the AMC for the products you sell. This means you can see everything from when the product was sold to how long the warranty lasts, along with all the important details. Our software helps you keep everything organized and up to date.

Organize Service Call Reminders

Help your workers stay on track by letting them manage their service calls easily. This makes it much simpler for them to keep everything in order.

Manage Maintenance Contracts

With our AMC Management Software, service managers can quickly see which AMCs are about to end because they will be shown right on their main screen.

Manage Complaint Schedules

Now you can keep all customer complaints organized in one place using a computer. You can also remember all the calls you made and plan how to handle each complaint better. Also, you can change the status of each complaint easily without making any mistakes.

Customer Reports and Reminders

You can make special reports for each customer and set reminders for different tasks. These reports can be changed to fit your company and the products you help with. You can also look at, print, and save these reports in any way your company needs.

Email and Message Campaigns

Our special AMC Management Software helps you send and organize emails and messages easily. You can automatically send emails and messages to customers about things like when their agreement is about to end.

Manage customer & product details

The AMC management software helps the support team keep track of all important details about the product and the customer in one place. It also keeps a list of customers with all the information related to the product for the company.

Using AMC management software helps businesses take care of their IT systems better, work more efficiently, and make sure their hardware is reliable.

How does our AMC management software standardize your company and increase efficiency

Make your yearly maintenance contracts even better with Loyalwings AMC Maintenance Software! It helps you plan your tasks and keeps everything running smoothly, which makes your customers really happy.

It works like a helper for warranties and reminds you when things need attention.
It works like a helper for warranties and reminds you when things need attention.
The easy design saves you time and money while you take care of your products.
You can easily organize your workers' schedules.
You can easily organize your workers' schedules.

Plan when to fix any problems.
Keep track of reminders for service calls without any trouble.
Manage all your product maintenance contracts and complaints in one spot.
Organize customer information easily.
Quick and simple management for AMC and per call services.

Additionally, you can also keep track of all the complaints you get in a better way and change the status of each one easily, so there’s no mix-up. This helps you give great service.

How our AMC management software fit for all type of industry

The software has great tools that help you manage service contracts, plan calibrations and maintenance better, and talk to clients more easily. This helps build strong relationships with clients in different industries. Our AMC management software is perfect for all kinds of businesses for these reasons:

More satisfied customers

They trust you to keep their tools working well. When you use AMC software to track plans, send reminders, and make sure everything gets done on time, customers feel happy.

Operational Efficiency

With AMC software, you don’t have to write down everything by hand, which makes things faster and helps avoid mistakes. This way, your team can focus on helping clients, which is what they do best.

Increased Profitability

When you work faster and make fewer mistakes, your company can finish more jobs in a shorter time. This means you can keep a better eye on your spending, which helps you make more money.

Easy Customer Management

Our annual maintenance contract software is super easy to use, so you can keep track of your customers' information without any trouble.

Furthermore, our AMC management software has special tools that help you avoid mistakes and make sure you don’t forget any important details. This makes your customers trust you more because they see you take care of their information properly. It also helps you easily keep track of any problems your customers have. Our AMC software is designed to help you collect and manage your data in a way that fits your needs perfectly.

How Loyalwings AMC management software increase employee satisfaction

AMC Management software helps businesses take care of their service needs. It makes sure that annual maintenance contracts are handled well, which is super important for keeping customers happy.

Our cloud-based AMC software helps everyone stay connected by making sure that information updates right away on all devices. Mobile apps help service managers and workers see their job plans, change service reports, and talk to customers. Thus, Loyalwings AMC management software is great for handling warranties, complaints, and maintenance requests, which helps make employees satisfied.

Things covered under Loyalwings AMC management software

Streamlined Scheduling and Dispatching

To manage services well, you need a good system for scheduling. Loyalwings' AMC Management Software is great for this. It makes it easy to set up maintenance visits, inspections, and repairs. This means technicians can be sent out quickly, and they come ready with the right skills and tools, making everything run smoothly.

Complaint Management System

Loyalwings AMC management software has special tools that help you make charts and reports. This way, you can see how your business is doing right away. Furthermore, it helps you keep track of customer complaints by storing everything in one easy place.

Real-time Job Tracking

In the busy world, getting updates right away is super important. Loyalwings software gives you quick information about jobs that are happening now. This helps managers see how technicians are doing and fix any problems right away. With real-time job tracking, everything is clearer, and customers get better service!

Inventory Management Made Easy

Our AMC Management Software helps companies keep track of spare parts and tools, making sure that workers always have what they need to finish their tasks.

Customer Management

Building strong relationships with customers is super important for businesses. Loyalwings software makes this easier by collecting all customer details in one place.

Billing and Invoicing Ease

With our AMC Management Software, handling bills and invoices is a breeze. The system takes care of billing for AMC services automatically, which helps avoid mistakes and makes sure bills are sent out on time.

Mobile App for Technician Team

Technicians can check job details, change statuses, and add information right from their phones. This mobile feature helps everyone stay connected, making work smoother and faster.

Reporting and Analytics Insights

Our AMC maintenance software has strong tools for reports and analytics that help companies see important information about how they are doing.

Service Contract Management

Our AMC management software helps you remember all the details about each contract, like how many times a service provider has helped you and when the contracts end. This way, you won’t forget to renew any contracts, which helps you stay close to your customers. Moreover, it lowers the chance of losing any contract renewals.

Product management

Our AMC management software helps you keep an eye on the products you give to customers, from when a problem happens to when the warranty ends and other important details. This means you can easily keep a record of everything that happens with maintenance using just one click.

Email and Message Alerts

Our AMC software makes it easy to handle emails and messages all in one place. The alert system will remind your customers about their complaints, when contracts are ending, and more. These emails and messages are created automatically by our AMC software, so you can send them to your customers without any hassle when agreements are about to finish.

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