Refund and Return Policy
Thank you for choosing LoyalWings for your software needs. We strive to provide our customers with high-quality products and services. If you are not entirely satisfied with your purchase, we’re here to help.
1. Refund Eligibility
To be eligible for a refund, please make sure that:
- Your request is submitted within 7 days from the date of purchase.
- You have a valid reason for the refund, such as a technical issue that our support team is unable to resolve.
2. Contacting Customer Support
Before requesting a refund, we recommend contacting our customer support team to address any concerns or issues you may be experiencing. Our support team is available 24 Hours via Email& Phone.
3. Refund Process
To initiate the refund process, please follow these steps:
- Contact our customer support team at sales@loyalwings.com with your refund request.
- Provide detailed information about the issue you are facing and any attempts made to resolve it with our support team.
- Our support team will review your request and, if eligible, provide you with instructions on how to proceed with the refund.
4. Exceptions
Please note that certain situations may not be eligible for a refund, including but not limited to:
- Requesting a refund beyond the specified refund period.
- A failure to contact our support team and provide them with an opportunity to resolve the issue.
5. Processing Time
Once your refund request is received and approved, we will initiate a refund to your original method of payment. Please allow 5 business days for the refund to be processed.
6. Contact Information
If you have any questions about our Refund Policy, please contact us at:
LoyalWings Support Email: sales@loyalwings.com
7. Changes to this Policy
LoyalWings reserves the right to update or change this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
By making a purchase with LoyalWings, you acknowledge and agree to this Refund Policy. It is your responsibility to review this policy periodically for changes.
Thank you for choosing LoyalWings. We appreciate your business.